Frequently Asked Questions

We've put together the most asked questions on this page. If you do need any further assistance, please send us an email on support@polarbreezy.com.au. Our customer service team is available 24/7 & happy to help you in every way! 

FREQUENTLY ASKED QUESTIONS


Is Breezy™ easy to use?

Yes, just add some water to Breezy™ and then press the 'ON' button. There's 3 settings to choose from: Low, Medium and High. The attached carry handle makes it easy taking Breezy™ with you. You can use it in your backyard, camping, in the office, in the car, in the park, watching your kids play footy or just take it travelling with you. 

How do I charge Breezy™?

It's very easy. When designing Breezy we only had one thing in mind: Simplicity. That's why you can charge Breezy with any common USB-C cable, enabling you to charge Breezy twice as fast! Don't worry if you don't have one, Breezy includes a free USB-C cable.

Is Breezy™ noisy?

No, not at all. Breezy™ is very quiet, you won't even hear it's there! Perfect to have on your bedside table for those hot nights.

How long does Breezy™ keep cool?

Breezy is able to keep you chilled throughout the whole day. It only takes 2-3 hours until Breezy™ is fully charged.

How long does shipping take?

Delivery times are between 2 - 7 Days, depending on your location. Our warehouse is located in Brisbane, QLD. All orders are fulfilled within 24 hours and sent via Australia Post. Enjoy Free Shipping with every order, we got you covered. 

Is there a warranty?

Yes! With every breezy you enjoy a 1-Year no questions asked warranty. So in the unlikely event something is not working, you are 100% covered. 

How Long does a filter last?

We've designed Breezy to last for at least One full Summer, which is why each filter has a life expectancy of 6 - 8 months. You can buy spare filters on our Website.  

How big is Breezy?

The exact size of Breezy is only 17x15x17cm and weighs less than 0.7kg. This makes Breezy perfect for on-the-go & at-home cooling. Breezy is small but powerful! 

Where are you guys located?

Polar Breezy is 100% Australian Owned & operated.  Our Warehouse and Headquarter are both located in Brisbane, QLD. Come by and visit us at any time! 
Our Address:
301 Queen Street
4000 Brisbane City
Queensland